Office Hours: Mondays through Fridays 9am to 5pm.
Are you currently homeless or are you on the edge of homelessness? If so, there are a number of agencies in the Greater Cincinnati area that may be able to help you get out of homelessness or prevent you from becoming homeless.
CAP Line/Intake Process
If you need shelter, call the Cincinnati shelter hotline (513) 381-SAFE (7233). This is the Central Access Point (CAP) a centralized intake system for families and individuals who are currently experiencing homelessness or who are at risk of becoming homeless.
Intake Specialists screen callers based on their immediacy of need and make appropriate referrals into a partner agency’s program. Be prepared for a wait time. Unfortunately, due to the high need, Greater Cincinnati shelters are frequently full.
CAP accepts call from 9:00 AM to 8:00 PM Monday through Friday and 10:00 AM to 2:00 PM Saturday and Sunday.
The only way to get in to the following shelters is through this hotline: Bethany House Services, Interfaith Hospitality Network, Mercy Franciscan at St. John, the Salvation Army, Mt. Airy Center (to see if you qualify for these shelters)